Mobile: +6 016 632 1188 |
Email: yvonnelim@hotelindustryconsultancy.com
LinkedIn profile: https://www.linkedin.com/in/yvonne-lim-mih-0807b8134/
Institute of Hospitality UK “Mentor Me” endorsement video
Ms Yvonne Lim (Lim Quah Peng) MIH is a certified trainer under the Ministry of Human Resources Malaysia for the Human Resources Development Corporation (HRD Corp), an elected member and mentor of the Institute of Hospitality UK a global educational charity that promotes hospitality professionalism through lifelong learning. Earlier Yvonne obtained her Advanced Diploma in Marketing Management from Swansea Institute of Higher Education, University of Wales Associated College, U.K.
Ms Yvonne Lim has been a hotelier for more than 25 years started her hotel career in the F&B department before moving into the Sales & Marketing department, from single-brand hotels to regional role of public listed chain hotels overseeing a portfolio of 10 local and overseas operating hotels with over 30 staff members across 5 divisions in the Central Sales Team, Central Reservation, MARCOM, E-Commerce & Regional Sales Offices.
Yvonne brought with her 4 pre-opening experiences in city hotels, hill resort and island resort. In 2017 she achieved the ISO 9001:2015 Certification for Provision of Hotel Management Services in Sales & Marketing for Swiss-Garden International and her last stint was with Marriott International where she re-launched and re-position Sheraton Imperial Kuala Lumpur Hotel after its multimillion-dollar facelift, aligning with the global Sheraton brand transformation and she was also the Sales & Marketing chair for Marriott International Malaysia Business Council in 2018.
A passionate Sales & Marketing professional with a wealth of tourism experiences in MICE, Wholesale, Corporate RFP, Revenue Management, Airline Programs, she co-founded Discovery Hotel Industry Consultancy which provides productivity consultation and training across the hospitality industry.
Yvonne’s training approach is sharing yet straightforward and hands-on. She empowers by relating to real-life case studies filled with proven practical tips. She is proficient in English, Chinese, and Malay language.
Currently, Yvonne is the appointed sales trainer for Marriott International Sales & Service Foundations: Ready, Set, Sell training program.
Discovery Hotel Industry Consultancy is an approved HRD Corporation Training Provider. It is a member of the Discovery Tourism Group, a conglomerate of tourism organizations, businesses, and networks.